Privacy Policy

Last updated: November 6, 2026

Kasa General Contractor (kasaentrepreneurgeneral.ca) is committed to protecting the personal information of the people who visit our website and contact us about their projects. This policy explains what information we collect, why we collect it, how we protect it and the rights you have over it, in accordance with Quebec's Act respecting the protection of personal information in the private sector, as amended by Law 25.

Information we collect

We only collect the personal information you choose to provide and the technical information described in the cookies section below.

• Contact and evaluation forms: your name, email address, phone number, the service you are interested in and the message describing your project.
• Direct communications: information you share with us by phone or email while we discuss your project.
• Technical data: usage statistics and visit recordings collected through measurement cookies, only if you consent to them.

How we use your information

We use the information you provide for one purpose: responding to your request. That includes contacting you about your project, scheduling discovery calls and site visits, preparing quotes and following up on your file. We do not use your information for any purpose that is incompatible with the reason you gave it to us without first obtaining your consent.

Cookies and analytics

Our website uses Google Tag Manager and Google Analytics 4 to measure how visitors use the site: pages viewed, time on page and general traffic sources.

Until you accept, consent is set to “denied” by default (Google Consent Mode): no analytics cookie is placed on your device and no identifier that could recognise you from one visit to the next is created. Google only receives an anonymous, cookieless measurement of the page viewed. If you accept, analytics cookies are enabled and measurement becomes complete.

You can change your mind at any time by clicking “Manage my preferences” at the bottom of any page. Withdrawing your consent is as simple as giving it, and takes effect immediately: the measurement cookies set on this site are deleted.

Microsoft Clarity, only if you accept, records how the site is used: clicks, scrolling, cursor movements, pages viewed, device and browser type, with a pseudonymous visitor identifier. This data produces heatmaps and visit recordings. The content of form fields is masked and is not recorded.

Clarity sets the _clck (12 months) and _clsk (1 day) cookies on this site. It also sets third-party Microsoft cookies: CLID (12 months), MUID (13 months), MR (7 days), SM (session) and ANONCHK (a few minutes). These third-party cookies can recognize your browser across sites using Microsoft services. We cannot delete them for you: they are removed in your browser settings.

Microsoft keeps visit recordings for 30 days, except saved recordings and a random sample, kept up to 9 months. Heatmaps are available for up to 9 months.

We use no advertising tags on this site and we never sell any data.

We also count the requests received through the site (form sent, click on our phone number or email address) to measure our results; this count sets no cookie and keeps no personal data.

How long we keep your information

We keep the information from your request for as long as necessary to respond to it and, if you become a client, for the duration of our business relationship and the legal retention periods that apply to construction contracts, warranties and tax records. Once this information is no longer required, it is securely destroyed.

Sharing of your information

We never sell, rent or trade your personal information. Your information is only accessible to the members of our team who need it to handle your request, and to the technical service providers listed below, who act solely on our instructions and are contractually bound to protect it. We may also disclose information when required by law.

Service providers and transfers outside Quebec

Some of our technology providers process or host data outside Quebec, mainly in the United States. Before entrusting them with any information, we make sure they offer adequate protection and that a contractual framework is in place.

• Vercel (United States) — website hosting and technical logs.
• Resend (United States) — delivery of the emails generated by our forms (your name, email, phone number and message).
• Google (United States) — Google Tag Manager and Google Analytics 4, enabled only with your consent.
• Microsoft (Azure cloud, data may be stored outside Quebec): Microsoft Clarity, enabled only with your consent. Microsoft states that it does not sell this data.

You may write to us for more details about these transfers and the safeguards that govern them.

Security

We apply reasonable security measures to protect your personal information against loss, theft and unauthorized access, use or disclosure, including secure hosting, encrypted transmission of form submissions and restricted access within our team.

Your rights

Under Quebec law, you have the right to:

• access the personal information we hold about you;
• request the correction of inaccurate or incomplete information;
• withdraw your consent to the use of your information at any time;
• receive the information you provided to us in a structured, commonly used technological format (portability);
• request the deletion of your information, subject to legal retention obligations;
• file a complaint with the Commission d'accès à l'information du Québec if you believe your rights have not been respected.

To exercise any of these rights, contact us using the information below. We respond to all requests within 30 days.

Person responsible for the protection of personal information

Questions about this policy and requests concerning your personal information can be addressed to the person responsible for the protection of personal information at Kasa General Contractor:

• Cristian Mora, person responsible for the protection of personal information
• Kasa General Contractor
• 150 Rue Berlioz #337, Montréal, QC H3E 1B4
• Email: info@kasaentrepreneurgeneral.ca
• Phone: (514) 812-8763

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or in the law. The date at the top of this page indicates the most recent revision. We encourage you to review it periodically.

Ready to talk about your project instead? Learn more about our renovation company, explore our renovation services or request your free evaluation.